MSG Heating & AC rocks. The owner, Wanders was awesome. He was very professional, personable and repaired our system in short time to get our heat back up.
My Dad is in the HVAC business but not here in NC, so I had an idea of what was wrong and the costs before he came out.
He was right on with the diagnosis & estimate. I wouldn't trust any of the big companies around here and rather work with small businesses like MSG.
Hopefully I don't need to see MSG again soon, but when I do, they will be the one I call.
These guys are fantastic - Great work, well done. Affordable and careful. My HVAC died right before the pandemic - I needed someone reliable and trustworthy. These days you never know what you're getting. I can tell you, I don't write many reviews, but my experience with M.S.G. was so positive I had to write this. I also waited for several very hot days to make sure the system truly works. I'm here to tell you - it does. If you're looking for a reliable, affordable, and quality HVAC pro - M.S.G. is who you need to call. They are now my guys for life.
My AC had been out a week and temperatures were in the lower 90s to upper 80s. I called M.S.G. Heating and Air. They were willing to drive over 50 miles to come to my house when other HVAC places said that I was out of their area. He talked with me over the phone to see what the problem was and told me he would give me a good deal. After arriving, he had diagnosed the problem within 5 minutes then explained why it wasn't working. He got the part that I needed and installed it fast. The price was GREAT. Extremely low for the part + labor...I had been told by another HVAC guy that it would be expensive to repair. M.S.G. are straight shooters. I would definitely recommend using them. M.S.G. are straight shooters. My experience with them was a blessing.
These guys are awesome never had such great service
Our HVAC unit was called out on an inspection during the sale of our house. I contacted multiple companies to come out and look at the unit. Most wanted to come sell us a new unit upgraded unit or add fluff into the quote. Some even told me it would take them a week to get to me. Wanders and his team made it to my house in 30 minutes, heard what was needed and had a quote in my hand 15 minutes after arrival. Other companies took days to get back to us. Not only was the price extremely fair the speed and efficiency of the process helped to not delay the sale of the house. When I contacted them to get the unit installed the only delays were due to the inclement weather. Today I'm sitting here in a nice warm house and the buyers have a brand new unit. Win Win. I would recommend MSG for all you cooling and heating needs.
Very respectful and very knowledgeable, could not have been more pleased with work done.